Outbound Engineer

About Flamingo Most small and mid-sized businesses don't have an IT department — they hire a Managed Service Provider (MSP). One MSP can manage thousands of devices across dozens of clients, relying on a stack of tools from different vendors that don't talk to each other. OpenFrame puts RMM, remote access, MDM, patching, PSA ticketing, documentation, and AI copilots in one place. The product works. Now we need more of the right people talking to us. Role Overview Your goal is simple to say and hard to do: get qualified decision-makers on a call with Conrad, our Solutions Architect. He runs the demo and closes — you fill his calendar with conversations worth having. This isn't blasting 10,000 emails and praying. It's building a system that finds the right accounts, reads the signals, and reaches out at the right moment with something worth replying to. What You'll Do Build and run cold outbound across email and LinkedIn, aimed at MSP owners, ops leads, and IT decision-makers Set up intent-based plays: hiring signals, tool migration chatter, funding, tech stack changes Own list building and enrichment end to end, from ICP definition to clean, verified contacts Write sequences that sound like a peer, not a vendor Protect deliverability: domain setup, warmup, and inbox rotation are your problem to solve Hand Conrad well-researched meetings with context attached Track what's working in HubSpot, kill what isn't, and double down fast Qualifications Must-Have: Real B2B outbound experience with a track record of booked meetings you can talk through in detail Hands-on with the modern outbound stack: Clay, Expandi or similar LinkedIn automation, HubSpot, Zapier, and a sending infrastructure you've set up yourself A working understanding of deliverability: SPF, DKIM, DMARC, warmup, bounce management Experience building intent or signal-based workflows, not just static lists Copy that gets replies — bring examples Comfort owning outcomes, not just activity metrics Nice-to-Have: You've sold into MSPs, IT services, or technical buyers before You know what RMM and PSA mean without Googling them You've built outbound from scratch at an early-stage company