Retail Operations Specialist (Chinese speaking)

Responsibilities: Conduct training according to the company's plan by understanding the needs of retail stores (e.g., sales, products, operating systems, store management, etc.). Provide training to frontline staff and distributors to enhance their capabilities. Continuously manage and monitor stores in the assigned area based on company standards, ensuring progress in store improvements, sales performance, and overall shop quality. Ensure stores comply with operational standards to enhance efficiency. Responsible for establishing flagship stores and acting as a mentor to stores in the area, elevating store presentation and aligning the store image with the brand—such as product display layout and store decoration according to company guidelines. Support product sales through stores, especially new product models, to drive sales performance. Conduct competitor analysis (e.g., key competitor products, new launches, selling points, pricing, etc.) and summarize insights into marketing reports. Regularly inspect stores in the area, evaluating product-specific sales, pricing strategy, and store management standards. Provide recommendations to stores that do not meet criteria and follow up on corrective actions to ensure full completion. Qualifications: Diploma or higher in Marketing or related fields. 1–3 years of experience in store management or training. Retail or 3C industry experience (mobile / electronics) is a plus. Native Thai; Chinese communication is an advantage. Strong problem-solving, teamwork, creativity, communication, and presentation skills. Able to travel for temporary field assignments.