Assistant Manager, Business Operations

We are looking for a highly organized, proactive, and detail-oriented Assistant Manager, Business Operations to provide executive support to the CEO (40%) and business and operational coordination support (60%). The role will work closely with the CEO, management, and cross-functional teams to coordinate business activities, monitor operational matters, consolidate information, and ensure assigned initiatives are executed smoothly, efficiently, and within agreed timelines. The ideal candidate is a strong coordinator with excellent communication, analytical, and follow-through skills. The candidate should be comfortable working across multiple functions, managing competing priorities, and supporting management in a fast-paced and dynamic business environment. Key Responsibilities 1) CEO Support (40%) Manage the CEO's calendar, meetings, appointments, and schedules across internal and external stakeholders. Coordinate meeting logistics, agendas, presentation materials, and follow-up actions. Support the CEO in coordinating business activities, client engagements, corporate events, management meetings, and other strategic activities. Prepare correspondence, reports, presentations, briefing materials, meeting minutes, and other documents as required. Coordinate and follow up with relevant stakeholders on behalf of the CEO to ensure timely completion of assigned matters. Assist the CEO in tracking key priorities, action items, deliverables, and follow-ups across different functions. Coordinate communication between the CEO and internal/external stakeholders when required. Support the preparation and coordination of management meetings, business reviews, and corporate activities. Handle confidential and sensitive business information with a high level of professionalism and discretion. Provide general executive and administrative support to the CEO as required. 2. Business & Operation Support (60%) Coordinate and follow up with relevant departments across Singapore and, where required, across the region , to complete assigned tasks and operational initiatives. Work closely with cross-functional teams, including Sales, Pre-sales, Delivery, Admin, Finance, Offshore teams, Marketing , and other relevant functions depending on the scope of work. Support internal synchronization and coordination within the Operations team and provide timely updates to management. Consolidate, track, and analyze operational data related to Sales, Pre-sales, Delivery , and other business activities. Prepare reports, summaries, dashboards, presentations, and operational updates for internal use and management review. Track key operational actions, deliverables, timelines, and dependencies, proactively following up with relevant stakeholders to ensure timely completion. Support management in coordinating and monitoring business initiatives, projects, events, and operational activities. Assist in preparing business reviews, management reports, performance updates, and other operational materials. Identify gaps, outstanding actions, operational issues, and potential risks, and escalate them to the relevant stakeholders or management where appropriate. Coordinate information gathering across different departments and ensure data and reports are accurate, complete, and submitted within agreed timelines. Support the Operations team in monitoring business performance, operational KPIs, and key deliverables. Proactively follow through on assigned tasks and ensure deliverables are completed on time and to a high standard. Contribute ideas and recommend practical improvements to enhance team performance, operational efficiency, and internal coordination. Identify opportunities to streamline processes, improve workflows, and enhance collaboration across functions. Leverage digital tools, systems, automation, and AI solutions to improve processes, reporting quality, productivity, and operational efficiency. Support continuous improvement initiatives within the Operations function. Provide ad-hoc business and operational support to management as required. Requirements: Diploma or Bachelor's degree in Business Administration, Business Management, Operations, Project Management, Information Technology , or a related discipline. 3–5 years of relevant experience in Business Operations, Operations Coordination, Executive Support, Project Coordination, Business Support , or a related role. Experience supporting senior management or C-level executives would be advantageous. Strong organizational, coordination, follow-up, and time-management skills. Excellent written and verbal English communication skills. Strong interpersonal and stakeholder management skills, with the ability to work effectively across different functions and levels. Strong proficiency in Microsoft Office, particularly Excel and PowerPoint . Comfortable working with data, consolidating information, preparing reports, and presenting operational updates. Experience working with cross-functional, regional, or offshore teams would be advantageous. Comfortable managing multiple tasks, priorities, and deadlines simultaneously. Strong attention to detail and ability to identify discrepancies, gaps, and outstanding actions. Proactive, resourceful, and solutions-oriented with a strong sense of ownership. Able to work independently while also collaborating effectively with different teams. Comfortable working in a fast-paced environment with changing priorities. Interested in leveraging AI, automation, and digital tools to improve productivity and operational efficiency. Able to handle confidential and sensitive business information with professionalism and discretion.