OE Logistics & Order Management Specialist(m/f/d)_Offenbach

Job Title: OE Logistics & Order Management Specialist (m/w/d) Location: Offenbach am Main, Germany Department: Europe OE Team Level: Manager level Reporting to: Sales Administrator Required Languages: English (fluent), German (B2+ preferred), Korean (preferred) About the Company Our client is a global tire manufacturer supplying leading European automotive OEMs, with its European operations based in Offenbach am Main. About the Role As OE Logistics & Order Management Specialist in the Europe OE Team, you are responsible for the end-to-end management of OE customer orders, from order intake and volume planning through shipment coordination, delivery and monthly revenue closing. You act as the key interface between European OEM customers, OE Sales, Supply Chain, Production Plants, Logistics Service Providers, Finance and HQ. Key Responsibilities – OE Order & Volume Management Manage OEM customer orders, releases and delivery schedules Monitor daily, weekly and monthly OE order volumes and changes Consolidate OEM demand by customer, vehicle/project, plant, tire size/SKU, SOP/EOP and delivery location Compare customer orders vs. forecast vs. production/supply plan and identify volume deviations and supply risks Communicate order changes and supply risks to Sales, Supply Chain and HQ Manage the order backlog and ensure timely order fulfillment Key Responsibilities – Logistics & Delivery Management Coordinate shipment planning from production plants to European OEM customers Work with logistics providers, forwarders, carriers and European warehouses/3PLs Manage delivery schedules, shipment priorities and urgent requirements Monitor on-time delivery, shipment volume, lead time, transit time and logistics cost Resolve delivery delays, shortages, over-shipments and other logistics issues Support the handling of logistics claims and customer complaints Key Responsibilities – Sales Operation & Revenue Management Monitor monthly OE sales volume and sales revenue Reconcile the full chain from customer order to shipment, delivery, invoice and sales revenue Prepare monthly sales closing data and support month-end and quarter-end closing Reconcile shipped and invoiced quantities with Finance Analyze differences between order, shipment, billed volume and actual revenue Identify unbilled shipments, billing delays and pricing or revenue discrepancies Prepare weekly and monthly OE sales and logistics reports for management Systems Hands-on experience with SAP SD and SAP MM (preferred) Experience with order management, delivery and billing processes Advanced Microsoft Excel skills Experience Approx. 5–10 years of relevant professional experience (preferred) Priority for experience in: Automotive OEM Supply Chain, Tire Industry, Automotive Parts Industry, OEM Customer Service / Order Management, Logistics / Supply Chain, Sales Operations, Demand and Supply Planning Your Profile Strong analytical skills and a high level of numerical accuracy Strong order management capabilities and solid understanding of supply chain processes Strong problem-solving, follow-up and execution skills Effective cross-functional coordination and proactive, clear communication Ability to manage multiple priorities with excellent attention to detail Languages English: fluent (mandatory) German: business level, ideally B2 or above (preferred) Korean: preferred