IT Desktop Support Technician

Duties and responsibilities: Track and co-ordinate all IT service requests Follow-up and track incidents and control to ensure that incidents are resolved timeously General IT administration Basic Project administration PC maintenance PC updates and upkeep Software installation MS Office products Network, hardware & software monitoring and support for both local and remote sites. Desktop support on the company's internal IT systems Qualifications and experience:  Matric certificate Relevant IT Diploma or Certificate At least A+ and N+ as a minimum requirement Not less than 3-5 years experience in a similar position Experience in a Service orientated environment IT administration and Desktop Support experience Active Directory experience. Physical ability to do manual labour (install network cables, computers, printers, etc.)