Customer Success Consultant

Scope of Work Empower clients to maximize the potential of Teachme Biz through engaging training sessions and creative usage recommendations Provide top-notch customer support in Thai and English across various channels (onsite meeting, online meeting, email, phone, LINE, etc) Drive customer satisfaction and success through proactive follow-ups and consultations Contribute to the continuous improvement of our support materials and product localization Requirements Thai nationality, Age 26-33 years old Bachelor's degree holder Excellent communication skills in Thai and English 2-3 years of B2B sales experience, preferably in SaaS or technology-related fields Strong problem-solving skills and a passion for helping businesses succeed Ability to build and maintain lasting client relationships Familiarity with SaaS or technology-related fields (a plus) Adaptable and eager to learn in a fast-paced, evolving industry Suitable Character High responsibility & creativity Active learner, Interpersonal skills with service mind Critical thinking skill including Analyzing, Problem-solving skills Teamwork skill, Multi-tasking skill