Service Desk Specialist/Support System Administrator

Overview Our partner is an international product-focused iGaming company and a B2B game provider with over 12 years of market experience, currently looking for a Service Desk Specialist/Support System Administrator. The company’s primary focus is on regulated European markets, with its products available across more than 27 jurisdictions. Main Responsibilities – Provide IT support to employees (remote and on-site) – Manage user accounts, permissions, and system access – Handle onboarding and offboarding from the IT side – Prepare and configure employee workstations – Manage IT equipment procurement, delivery, and inventory – Troubleshoot hardware, software, and system issues – Maintain IT documentation and asset records – Support internal tools (Google Workspace, Atlassian, GitHub) – Assist with cloud access management (AWS / GCP / Azure basics) Mandatory Requirements – 3+ years in IT support / Service Desk / system administration – Experience with access management, onboarding, equipment provisioning – Experience supporting macOS environments is preferred, Linux/Windows systems will also be considered relevant – Understanding of network basics (DNS, DHCP, VPN, TCP/IP) – Experience with ticketing systems – Basic understanding of cloud platforms (AWS / Azure / GCP) – Basic understanding of GitHub access management Nice to have – Experience with MDM solutions – Experience with VPN or LDAP – Administration experience in Atlassian, GitHub, AWS – Interest or experience in security topics (Zero Trust, access control, endpoint security) We offer – Competitive EUR salary – Quarterly bonus system – Flexible schedule – Medical insurance – Unlimited vacation and sick leave – Budget for professional learning – Modern hardware