B2B Customer Sales Administrator

Job Title: B2B Customer Sales Administrator Location: Shirwell (relocating to South Molton, Autumn 2025) Job Type: Permanent Salary: Up to £30,000 per annum (DOE) Hours: 40 hours per week Monday to Friday, 9am5pm Benefits: Free onsite parking 30 days holiday including bank holidays Ongoing progression and development opportunities Regular social events About the Company Our client is a thriving distribution business specialising in supporting installers and specifiers of renewable heating systems with design, specification, and market-leading products. Due to growth, they are seeking an experienced Sales Administrator to join their friendly team of 7. The company will be moving into a new purpose-built warehouse and office facility in South Molton in Autumn 2025, so applicants must hold a valid driving license. Role Overview As a B2B Customer Sales Administrator , you will manage around 20 long-standing customers, ensuring their projects run smoothly from initial enquiry to delivery. You will build strong relationships, process orders, liaise with internal departments, and ensure clients receive outstanding service at all times. Key Responsibilities Build and maintain strong relationships with new and existing B2B customers Take project briefs and liaise with internal specialists for heat calculations, underfloor heating, and MVHR designs Produce client proposals and quotations Process sales orders using Sage Coordinate deliveries with the logistics team Liaise with suppliers, purchasing, and logistics to ensure on-time deliveries and keep clients informed Respond to customer enquiries regarding stock, progress, and pricing Manage returns in line with company policy, ensuring quick resolution Maintain accurate CRM records and internal databases Carry out general office administration including filing, booking meetings, and ordering supplies Provide basic IT maintenance (printer, computer troubleshooting) Represent the company at trade shows, liaising with other businesses and potential customers Undertake B2B email and telephone sales campaigns to support new business Support the company LinkedIn channel with content and responses Requirements Previous experience in a customer service, account management, or sales administration role Experience in heating systems and/or renewable energy is essential Strong relationship-building skills Excellent communication and interpersonal abilities Proactive, organised, and detail-oriented Competent IT skills including Microsoft Excel, Word, and Outlook Full UK driving license Application Process All applications for this role must be made through Valoris Group .