Head Of Operations (International Brands)

WE ARE HIRING: Head of Operations – International Brands Location: Sri Lanka Employment Type: Full Time Industry: Retail & Manufacturing Role Overview We are seeking an accomplished and commercially focused Head of Operations – International Brands to lead and drive operational excellence across a portfolio of internationally recognized brands. This senior leadership role is responsible for overseeing end-to-end operations, ensuring alignment between retail, merchandising, supply chain, logistics, and support functions while delivering sustainable growth, operational efficiency, and profitability. The successful candidate will play a pivotal role in translating business strategy into operational execution, strengthening brand performance, improving customer experience, and ensuring adherence to international brand standards across all touchpoints. Key Responsibilities Strategic & Operational Leadership Lead the overall operational strategy for the assigned international brand portfolio in alignment with organizational objectives. Develop and implement operational policies, procedures, and frameworks to support business growth and scalability. Translate corporate and brand strategies into actionable operational plans. Drive operational excellence initiatives that enhance productivity, efficiency, and service delivery. Identify opportunities for process optimization and continuous improvement across the business. Retail & Brand Operations Oversee day-to-day retail operations across all store locations. Ensure consistent execution of brand standards, customer experience guidelines, and operational procedures. Monitor store performance against operational and commercial KPIs. Implement corrective action plans to address performance gaps and operational challenges. Work closely with merchandising and marketing teams to support product launches, promotional activities, and seasonal campaigns. Ensure store teams are equipped to deliver exceptional customer experiences that reflect international brand expectations. Supply Chain & Inventory Management Drive effective demand planning, forecasting, inventory control, and replenishment strategies. Ensure optimum stock availability while minimizing excess inventory and markdown risks. Coordinate closely with procurement, logistics, warehousing, and distribution teams to achieve operational efficiency. Manage vendor and supplier relationships relevant to the international brand portfolio. Support efficient product flow across the supply chain while maintaining service levels. Financial & Performance Management Manage operational budgets and ensure cost-effective utilization of resources. Monitor profitability, operational costs, margins, and productivity metrics across the portfolio. Drive initiatives that improve operational performance and support business profitability. Provide data-driven insights and recommendations to support strategic decision-making. Ensure operational activities contribute positively to revenue growth and financial performance. People & Stakeholder Management Lead, mentor, and develop operational teams to build a high-performance culture. Foster collaboration across internal departments including Finance, Human Resources, Marketing, Supply Chain, Merchandising, and Store Operations. Establish clear performance expectations and support ongoing employee development. Build and maintain strong working relationships with international brand principals, partners, and key stakeholders. Represent the organization professionally in all engagements relating to brand operations and business performance. Compliance & Risk Management Ensure compliance with company policies, operational procedures, and brand requirements. Monitor and manage operational risks while implementing appropriate mitigation measures. Ensure compliance with regulatory requirements and corporate governance standards. Maintain operational controls that support business continuity and brand integrity. Candidate Profile Bachelor's Degree in Business Management, Operations Management, Supply Chain Management , or a related field. A Master's Degree will be an added advantage. 10–15 years of progressive experience in Operations Management. Strong background within Retail, Fashion Retail, FMCG, or International Brand Management environments. Proven experience managing multi-location operations and geographically dispersed teams. Experience working with international brands and global operating standards will be a distinct advantage. Strong leadership and decision-making capabilities. Excellent operational planning, analytical, and problem-solving skills. Strong financial acumen with experience managing budgets, profitability, and performance metrics. Excellent stakeholder management, communication, and relationship-building skills. Ability to operate effectively within a fast-paced and results-driven environment. Demonstrated experience leading organizational change, operational transformation, and continuous improvement initiatives. Ready to take your career to new heights? We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client is looking for a skilled individual to fill the role of Head of Operations – International Brands . Apply now and see how you can be the perfect fit for this exclusive position! #InTalentAsia #CareerOpportunity #JobVacancy #HeadOfOperations #RetailOperations #InternationalBrands #OperationsManagement #SupplyChain #FashionRetail #BusinessLeadership #RetailManagement #ElevateYourCareer