IT Administrator & Digitalisation

WE ARE HIRING: IT Administrator & Digitalisation Location: Katunayake, Sri Lanka Employment Type: Full Time Industry: Electronics Manufacturing / Engineering Manufacturing / Export Manufacturing Role Overview We are seeking a proactive and technically capable IT Administrator & Digitalisation to support and drive the organization's digital transformation initiatives while managing day-to-day IT operations, infrastructure, user support, and Microsoft business applications. The successful candidate will play a critical role in administering Microsoft 365 and Dynamics 365 Business Central environments, supporting ERP implementation activities, maintaining IT infrastructure, and providing high-quality end-user support across the organization. This role is ideal for an individual who enjoys technology, continuous learning, problem-solving, and process improvement within a modern manufacturing environment. Key Responsibilities Microsoft 365 & Dynamics 365 Business Central Administration Administer and support Microsoft 365 and Dynamics 365 Business Central environments. Provide end-user support and resolve technical issues relating to M365 and D365 Business Central. Collaborate with stakeholders to gather business requirements and translate them into practical system solutions. Support workflow improvements and business process optimization within Microsoft platforms. Maintain Dynamics 365 Business Central change requests, records, and system documentation. Perform minor customizations to Dynamics 365 Business Central modules including workflows, forms, reports, and dashboards. Act as the primary liaison between users, ERP consultants, and implementation partners. Support new Dynamics 365 Business Central implementation and system enhancement initiatives. IT Infrastructure & End User Support Provide IT helpdesk support and troubleshoot user hardware and software issues. Maintain PCs, laptops, peripherals, and related end-user equipment. Deploy, configure, troubleshoot, and support servers, workstations, and network services. Support system availability and ensure minimal downtime across business operations. Maintain IT inventory and ensure proper asset tracking and record management. Conduct periodic IT skills development and user training sessions. Network & Systems Administration Administer networking infrastructure including routers, switches, firewalls, VPNs, and wireless access points. Manage DNS, DHCP, VLAN, VPN, and related networking services. Administer PABX systems, CCTV systems, biometric access control systems, UPS infrastructure, and related technologies. Monitor and maintain network security, performance, and reliability. Support server environments and ensure system security, backup, and recovery processes are maintained. Digitalisation & Continuous Improvement Support digitalisation initiatives and process automation projects. Identify opportunities to improve business efficiency through technology solutions. Assist management in implementing modern workplace technologies and digital solutions. Support reporting, dashboard creation, and business analytics initiatives. Contribute to continuous improvement and innovation across IT operations. Candidate Profile Part-qualified or fully qualified Degree or Diploma in Information Technology or a related discipline. Minimum 2 years of experience working with Microsoft Dynamics 365, Microsoft 365, and Windows environments. Strong hands-on experience supporting Microsoft 365 and Dynamics 365 Business Central. Good networking knowledge including VLAN, DNS, DHCP, VPN , and related technologies. Strong troubleshooting and technical problem-solving skills. Excellent written and spoken English communication skills. Experience managing servers, PCs, network infrastructure, and end-user support. Ability to work independently and manage multiple technical priorities effectively. Willingness to work outside standard office hours when required to minimize operational downtime. Additional Advantages Experience administering on-premises Active Directory environments. Experience working with ESET on-premises security solutions. Certifications or part certifications in Microsoft 365 and Windows Server technologies. Knowledge of cybersecurity principles and modern authentication technologies. Hands-on experience with Power BI for data visualization, dashboard development, and reporting. Exposure to digital transformation and ERP implementation projects. Ready to take your career to new heights? We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client is looking for a skilled individual to fill the role of IT Administrator & Digitalisation . Apply now and see how you can be the perfect fit for this exclusive position! #InTalentAsia #CareerOpportunity #JobVacancy #ITAdministrator #DigitalTransformation #Dynamics365 #Microsoft365 #ERP #ITSupport #NetworkAdministration #PowerBI #ElevateYourCareer