Delivery Director

Salary : Up to $8000 Gross Location : Hanoi Job Overview: As a leader of the delivery team, you will be responsible for: Managing complex, multi-level relationships with various project teams. Possessing either a solid understanding of Retail and Corporate Loan Origination processes, or post-approval processes involving Collateral and Limits Management. Alternatively, having technical expertise in the Java platform, including Spring, Hibernate, Spring Boot, and Microservice architecture on OpenShift or Kubernetes. Leading and participating in technical and solution discussions with project teams. Guiding delivery teams to meet Service Level Agreements (SLAs) and maintain high customer satisfaction. Overseeing the development and deployment of projects, ensuring timelines and budgets are met. Providing timely and accurate reports on project and production progress. Escalating major incidents to the Singapore office and coordinating recovery efforts. Staying hands-on and up-to-date with all project and production activities. Ensuring that delivery/production issues are resolved promptly and properly closed. Ensuring compliance with delivery and production processes, and driving continuous improvement initiatives. Maintaining a comprehensive repository for deliverables, methodologies, and support documentation. Requirements: Degree in Computer Science or a related field. PMP certification. At least 10 years of proven experience in the banking sector, particularly in Credit Risk Processes or Post-Approval Processes involving Collateral & Limits Management. A minimum of 5 years in a project management role, leading teams of 10+ members in banking projects. Strong knowledge of Java, J2EE, and object-oriented technologies, with experience managing large teams (80+ members). Demonstrated leadership experience and successful end-to-end project management. Ability to manage time, cost, and quality effectively. Excellent interpersonal and communication skills. Strong customer relationship management skills and the ability to work with IT and Business users at all levels. Proven leadership and problem-solving capabilities. Ability to thrive in a fast-paced environment with tight deadlines. Experience working with cross-cultural, geographically dispersed teams (onsite-offsite). Willingness to travel and work in regional countries.